New Vendor Certify Speeds Up Facility Credentialing Process

Starting March 1, 2025, LifeWise began using a new partner called Certify to help with credentialing. Credentialing is how we make sure providers and facilities meet our standards. This process occurs every 3 years.

What’s new

• Certify will send an email on behalf of LifeWise when it’s time to re-credential your facility or if you’re a directly credentialed provider.
• You’ll have 90 days to send in your updated information.
• Re-credentialing is required every 3 years to avoid contract cancellation and remain in good standing.

For providers, we now use CAQH to collect applications. Certify will use the information from CAQH to complete the credentialing process. More details are on our Join Our Network webpage.

Facility application update
If you’re a new facility, you’ll no longer need to print and email the LifeWise application. Instead, we’ll send you a link to a form to get started after we’ve received your request to contract with us.

Need help with CAQH?
Visit the CAQH website (you’ll need to register) or call the CAQH Solution Center at 888-599-1771, Monday through Friday, 8 a.m. to 8 p.m. Eastern Time.