Coming Soon: Multi-Patient Submission Enhancement in Eligibility and Benefits

To support more efficient workflows, we’re introducing a new enhancement to the eligibility and benefits experience in Availity Essentials.

What’s coming?

A new multi-patient tab will allow provider offices to submit eligibility inquiries for several patients in a single request – up to 50 patients per submission.

This enhancement is designed to reduce repetitive data entry and streamline eligibility verification for high-volume workflows.

What to expect

While the submission experience will become more efficient, the underlying process remains the same:

• Each patient inquiry will continue to be processed individually and in real time.
• There are no changes to how eligibility responses are generated or returned.

Why this matters

This enhancement helps provider offices:

• Save time by entering multiple patients at once
• Reduce duplicate data entry
• Improve efficiency during high-volume eligibility checks

The new multi-patient tab will soon be available to providers through Availity.